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Website St. Rita Catholic Parish

Gather Worship Serve Renew

Job Title: Parish Receptionist

Status: Full-time – Hourly

Non-Exempt (Eligible for over-time)

Primary Function

The Parish Receptionist works under the direction of the Director of Pastoral Care, as the public-facing representative of our Parish. As such, the Parish Receptionist embodies our Parish Mission and the Catholic Church as a whole. The Receptionist is the primary and initial contact with most parishioners, prospective members, and visitors as they interact with the parish administration via phone calls, e-mails, or visits to the office. The Parish Receptionist also works in collaboration with the entire St. Rita Team (including all departments within the Parish Office and St. Rita Catholic School).

Reception Area

  • Point of contact for Parishioners, prospective parishioners and guests. Includes greeting visitors and ensuring they are given appropriate guidance or direction.
  • Answer phone for main Parish phone number and redirect calls as appropriate.
  • Use Raptor device to check in visitors and volunteers coming to the campus.
  • Accept mail and deliveries.
  • Complete Mass Intention transactions. Includes updating all required software/calendars related to Mass Intentions.
  • Schedule appointments for specific members of the Parish Leadership Team.
  • Distribute checks to campus Security Officers and others, as directed by the Parish Business Office.

Pastoral Care

  • Assists with Pastoral Care scheduling for Funerals, Weddings, Quincea√Īeras and other events.
  • Scheduling of meetings with parishioners, requests for Pastoral Care visits and requests for referrals.
  • Maintain and update online materials, as directed.
  • Maintain online database (Air Table) for Weddings, Funerals, and Quincea√Īeras.
  • Maintain Pastoral Care Resource Guide, updating regularly as necessary.
  • Draft Pastoral Care related documents using Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Adobe Acrobat.
  • Maintain Pastoral Care templates, forms, guides, and other materials to ensure use of the most recent versions.

Other

  • Attend Parish staff meetings.
  • Learn departmental processes and procedures and contribute to the continual improvement of same
  • Other administrative duties as assigned.

Essential Skills

  • Tech savvy with an aptitude to learn new software easily and quickly (Especially Word, Excel, PowerPoint, Adobe Acrobat and online web-based products).
  • Working knowledge of Catholic Social Teaching and the Catholic Liturgy (or willingness and ability to obtain such knowledge).
  • Ability to work within organized framework, but able to adapt to ever-changing circumstances to achieve desired outcomes.
  • Extensive problem-solving skills with excellent follow-up.
  • Ability and willingness to work with those experiencing pastoral care needs while demonstrating empathy and concern.
  • Ability and willingness to maintain a consistent schedule, including occasionally working after posted office hours or on weekends, when necessary.
  • Possess superior levels of dependability, timeliness, and attendance.
  • Possess a strong sense of urgency and ability to properly prioritize tasks to meet organizational goals.
  • Ability to work independently and as part of a team, using good judgement and initiative.

To apply for this job please visit stritaparish.net.